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Frage 1

A team member has missed two deadlines they themselves agreed to this month. You are opening a private one-on-one about it. Which opening is most likely to lead to a conversation the person can act on?

  1. Open with two things they did well, then mention the deadlines, then close with more praise.
  2. Tell them they have become disorganised lately and ask what is going on.
  3. Name the two missed deadlines and what each one cost the team, then ask how they see it.Richtige Antwort
  4. Say that several people have noticed the delays and are concerned about them.

Erklärung

Naming the specific events and their concrete effect gives the person something they can verify, dispute with facts, and change. Asking for their view before concluding also surfaces causes you may not know about. Wrapping the message in praise (option 1) is a common habit, but it makes the core message easy to miss and can devalue the praise itself; 'disorganised' (option 2) is a judgement about the person rather than about anything observable, so there is nothing specific to fix; attributing the concern to unnamed others (option 4) removes your accountability for the message and gives the person no one they can actually talk to.

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Frage 1: A team member has missed two deadlines they themselves… · Workplace Communication Essentials · Questena