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Frage 12

Two engineers are in open conflict: one insists the release must ship on Friday, the other insists it must be delayed. Each has restated their position several times. What is the most useful first move for whoever is helping them resolve it?

  1. Propose shipping a reduced version on Friday, splitting the difference between them.
  2. Have the more senior of the two decide, so the team can move on.
  3. Ask each of them what the outcome has to protect — a customer commitment, a specific failure risk — because the two needs may both be satisfiable at once.Richtige Antwort
  4. Postpone the discussion for a few days until the disagreement has cooled.

Erklärung

'Ship Friday' and 'delay' are stated positions; the underlying needs — for example an external commitment on one side and an unmitigated risk on the other — are usually different things, and options may exist that satisfy both, such as shipping on time behind a feature flag. Splitting the difference (option 1) is a compromise chosen before anyone knows what has to be protected, so it may satisfy neither need. Deciding by seniority (option 2) settles the argument without using the information either engineer holds. Waiting (option 4) postpones a decision that has a date attached to it.

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Frage 12: Two engineers are in open conflict: one insists the release… · Workplace Communication Essentials · Questena