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Question 10

A written thread about an architecture choice has reached thirty messages in a team whose members share working hours. The same two positions are being restated in increasing detail and no decision is nearer. What is the best next step?

  1. Restate your own position once more, with the reasoning spelled out more completely.
  2. Post a summary of what is already agreed, what is not, and the exact open question, then propose a short call to settle it.Correct answer
  3. Escalate to the manager and ask them to pick one of the two options.
  4. Let the thread rest for a few days so that people cool down.

Explanation

Thirty messages of restatement are evidence that the format is not converging, so producing message thirty-one in the same format (option 1) is unlikely to change that. The summary is what makes the next step productive in any format: it separates the settled part from the genuinely open question, which is often smaller than the thread suggests. Escalating (option 3) discards the participants' own knowledge and settles the question by authority while a resolvable disagreement is still open. Waiting (option 4) leaves the decision blocked and the summary unwritten.

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Question 10: A written thread about an architecture choice has reached… · Workplace Communication Essentials · Questena